Refund policy
Last updated: May 2026
This Return & Refund Policy applies to all purchases made through https://mavmn.co operated by MA VMN LLC.
By placing an order on our website, you agree to the terms outlined below.
Returns
We offer a 14-day return period starting from the date your order is delivered.
To be eligible for a return:
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The item must be unused and in its original condition
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The item must be returned in its original packaging
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Proof of purchase or order confirmation must be provided
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The product must not be damaged due to misuse, improper handling, or normal wear
Returns that do not meet these requirements may be refused.
How To Request A Return
To request a return, please contact our support team at:
Please include:
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Your order number
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Full name used for the order
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Reason for the return
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Photos of the item if applicable
Our team will review your request and provide return instructions if your return is approved.
Please do not send items back without prior authorization.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
Include clear photos of:
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The item received
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The packaging
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The shipping label
Once reviewed, we will provide an appropriate resolution, which may include a replacement, store credit, or refund depending on the situation.
Refunds
Once your return is received and inspected, we will notify you regarding the approval status of your refund.
If approved, refunds are processed back to the original payment method within 5 to 10 business days depending on your payment provider or bank.
Shipping fees are non-refundable unless:
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The wrong item was sent
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The item arrived damaged
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The product is defective
Non-Returnable Items
The following items are not eligible for returns or refunds:
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Gift cards
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Digital or downloadable products
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Personalized or custom-made items
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Final sale or clearance products
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Products showing signs of excessive use or damage caused after delivery
Order Cancellations
Orders may only be cancelled before they are processed or shipped.
Once an order has entered fulfillment or has been dispatched, cancellation may no longer be possible.
To request an order cancellation, contact:
as soon as possible after placing your order.
Return Shipping
Customers are responsible for return shipping costs unless:
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The product received was incorrect
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The item arrived damaged
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The item is confirmed defective
We strongly recommend using a tracked shipping method, as MA VMN LLC cannot guarantee responsibility for lost return shipments.
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Customer Support
If you experience any issue with your order, our support team is here to help.
We recommend contacting us directly for any questions regarding:
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Shipping updates
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Returns
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Product information
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Order assistance
Our team aims to respond as quickly as possible and provide an efficient solution for every request.
Contact Information
MA VMN LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: contact@mavmn.co
Website: https://mavmn.co